Debt Collection & Finance

Understand your rights when dealing with creditors and debt collectors. Consumer Affairs helps you recognize unfair practices and provides guidance on how to confidently manage debt-related interactions.

Understanding Debt Collection

Understanding how debt collection works, and what your rights and responsibilities are, can help you stay in control and avoid additional charges.

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Fees & Charges, Validation of Debt , Multiple Debts

Under the Debt Collection Act 2018 (DCA), debt collection agencies are legally restricted in the types and amounts of fees they can charge when collecting a debt on behalf of a creditor.

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Register of Debt Collectors

View the list of debt collectors registered with Consumer Affairs and authorized to operate in Bermuda.

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Filing a Debt Collection Complaint

You have the right to question any charges, challenge mistakes, and file a formal complaint. Knowing what steps to take, and what documents to gather, can help you protect yourself, resolve issues faster, and ensure the debt collection agency follows the law.

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Unfair Debt Collection Practices

Under the Debt Collection Act 2018 (DCA), debt collection agencies in Bermuda must follow strict rules to ensure they treat consumers fairly.

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